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Eric Hathaway
I make
organizations
work.
scroll
The friction nobody talks about
Your strategy
isn't the problem.
67%
of well-formulated strategies fail due to poor executionHarvard Business Review
86%
of employees cite lack of alignment as the primary cause of workplace failuresMcKinsey & Company
$37M
lost per year, per company, from misunderstood communications aloneHolmes Report
Technology is a commodity.
Talent is available.
Capital is cheap.
Frameworks are published.
Alignment is the
only edge left.
Sources: Gartner, McKinsey, Bain, HBR
The Cost of Getting It Wrong
Misalignment isn't just inefficiency.
It's money on fire.
Without Alignment
$37M
Lost per year from miscommunication aloneHolmes Report
$7.8T
Global cost of disengaged employeesGallup 2024
67%
Of strategies fail at executionHarvard Business Review
9 mo
Average time to kill a failing initiativeMcKinsey
23%
Of payroll wasted on misaligned workAsana Anatomy of Work
With Alignment
21%
EBITDA margin increase in 90 daysLevel9 Engagement
42%
Cross-functional productivity gainsLevel9 Engagement
1,400
Hours/month automated from systemizationLevel9 Engagement
2x
Initiative success rate with kill criteriaLevel9 Engagement
3 wks
To identify failing projects (vs 9 months)Level9 Engagement
The gap between these columns is alignment. That's it. Same people, same tools, same market. Different operating system.
MicrosoftCredit SuisseT-MobileS&P GlobalZoot
1991-2000
Build
Three continents. Nine markets. Zero playbook. Built it anyway.
9 markets, 20%+ market share growth
Full P&L ownership, 30%+ margin increase
The system IS the common language
2000-PRESENT
Scale
Enterprise to AI. From managing to measuring to building.
94 offices, 100+ stakeholders
AI platforms, nonprofits, education
From managing to measuring to building
2020-PRESENT
Architect
Stopped fixing other people's systems. Started building the ones I wished existed.
4 AI systems built
87K+ words of methodology
30 years of pattern recognition
Montana
Home base. Where it started.
Prague
CEO, Credit SuisseBuilt Czech operations from zero
Singapore
MD, S&P Global6-country regional transformation
Hong Kong
H&H ManagementAsia-based consulting
Zurich
LivedSwiss precision meets American ambition
Bali
LivedWhere systems should be invisible
Panama
LivedCrossroads. Everything connects.
Redmond
Director, Microsoft100+ stakeholders, global ops
Bellevue
Director, T-MobileMade alignment measurable
Bozeman
LucidORG & Level9Building StratOS
6
continents
60+
countries
30+
years